[PROD] articles
- Referrals Overview
- ( Manual deduction / missing wallet balance ) that customer did not managed to purchase / "Fueling Error".
- 1st Level Escalation Topic ( UPDATED )
- Mesra Point Balance
- Mesra Points Expiry
- Mesra Points from Non-Setel Purchase
- Unable to login (Forbidden error code)
- Mesra Points Granted but Not Credited
- Top-up Enquiry
- How To Login & Reset Password
- Unable to Top-Up - Online Banking
- Refund Request Process Flow
- NO MORE 10% CASHBACK
- CIMB E-Card Campaign
- How do I top up my balance?
- Change/Reset Pin in Setel App
- Unable to top up my balance ?
- How to UNLINK a Replacement /Damaged & Broken Card
- Error message during TOP UP
- Mesra Points did not capture
- How do the Bonus and Level work?
- How to check Mesra Points is credited into Setel Account
- How to check pre-authentication of RM 1.00
- Troubleshoot - Invalid Device Error
- How to escalate to CS Tech Support
- Mesralink Escalation Process
- Welcome Bonus Missing (RM5)
- Up to 7x Mesra points
- Error Message - Please LogIn to Continue (Unable to LogIn)
- Pilot Feature: Deliver2Me