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[PROD] articles

  • How do I change my passcode?
  • Referral Code
  • How to use Knowledge Base Search via Chat
  • What points do I get for purchasing at PETRONAS stations?
  • 2022 Q2: Activation & Linking of physical Mesra card experience
  • Is Setel safe to use at the petrol station?
  • What do I do if I have selected the wrong pump?
  • How do I know what station I am at?
  • Can I reserve pumps ahead of time?
  • How can I give feedback on Setel?
  • Who can I contact if I have issues with the Setel app?
  • What should I do if the pump is not linking to the app?
  • What happens after I've finished refueling the petrol?
  • Are motorcyclists allowed to use Setel?
  • What is Setel?
  • If I topup my Setel balance via Maybank Islamic PETRONAS Ikhwan Visa Platinum Card-i, do I get the same cash backs on fuelling petrol via Setel?
  • User wants to Stop receiving Emails on Receipt after fueling
  • Unable to Top-up
  • How to Register & Link Mesra Card (New User/ Existing )
  • How to Use Setel Apps
  • Refer A Friend FAQ
  • Reward Extension Date
  • What if I am stuck at the purchase fuel page?
  • Why was credit not deducted from my Setel Wallet after refuelling?
  • CS Guideline (KB) Template
  • Why is my top-up not reflected in my wallet balance?
  • FAQ Template
  • List of Contact Reason
  • Mesra 2.0 New Points Structure
  • Re-grant Credit Process
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