How to Register & Link Mesra Card (New User/ Existing )

New users wants to use Virtual card

New users can download Setel App and activate their Virtual card. 

1) Download Setel Apps
2) Setel --> More --> Mesra card --> Get Virtual Card or
3) Setel --> Rewards --> Learn More Mesra --> Get Virtual Card

refer : Link my Mesra Card

( remember customer can only have one card registered under their credentials, this process wont work if they have existing card with the same credentials ) 

New User wants to register Physical card without Setel 

Get all info and send to CS Tech Support  to process. e-KYC is not needed for those does not want to use Setel.

 • Name as in IC :
• IC Number: 
• Mesra card No (virtual): ( if wishing to swap from virtual to physical) 
• Mesra card No (physical): 
• Contact Number: 
• Email Address:
• Which PETRONAS stations that you frequently visited*:
• What is your average amount per transaction*?: 
• What is your normal transaction payment mode (cash or credit card)*: 

SLA: 3 TO 5 WORKINGS DAYS 

ZD Ticket status: Submission to CS TECH Support , ON-HOLD 

Contact Reason Suggested: General Enquiry>Mesra Card>How to register Mesra Card