If you are deleting your account to register with a new mobile number, you don't have to do that. You can simply change your mobile number.
To delete your account you will need to verify your email. Then:
- Launch the app and tap More.
- Tap on Personal information then Delete Account.
- Tap on Continue.
- Enter your email address and tap Yes, Delete.
- Your request will be processed and a customer representative will contact you to confirm the account deletion.
- Once your account has been deleted, your remaining wallet balance will be returned within 7-10 business days. You will need to have done e-KYC to process the refund.
Check out our FAQ on account deletion if you have any questions.
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