How do I check if my Mesra points are expiring? – Chatbot test

For non-Setel customers, an email will be sent to the email registered to your Mesra account.

Setel customers can check for expiring Mesra points by tapping on Profile.

Tap Mesra points history.

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Tap on a Mesra point entry for more details.

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Mesra points generally have a 3-year expiry date from the date it was earned. However, Mesra points gained from promotions and events are subject to the promotion's terms and conditions.

For example, this 35 Mesra points gained from 5 March 2023 will expire on 5 March 2026.

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