Skip to main content
Chatbot test Help Center home page Chatbot test
  • Community
  • Submit a request
  • Sign in
  • Sign in
  • Community
  • Submit a request
  1. Chatbot test
  2. General
  3. [PROD] articles

[PROD] articles

  • Can I still be a Mesra Prestige member without the Setel app?
  • What if I purchase items from Kedai Mesra? Will I still be eligible for the Mesra Prestige membership?
  • What is the benefit of being a part of Mesra Prestige?
  • What is Mesra Prestige?
  • How can I be eligible to be part of the Mesra Prestige programme?
  • How often does the Mesra prestige rewards change?
  • How do I maintain my membership in the Mesra Prestige programme?
  • I have a physical Mesra card, can I be a Mesra Prestige member if I pay with Setel for my fuel?
  • How do I find a charging station?
  • How do I start a charging session?
  • How do I stop a charging session?
  • How do I monitor my charging status?
  • What type of chargers are available on Setel?
  • What is the difference between CCS2, Type 2 and CHAdeMO chargers?
  • What do the charger power levels listed mean?
  • I am not a Setel user. Will I be able to use the electric vehicle (EV) charging feature?
  • Will a charging cable be provided at the charging station?
  • Is there a minimum charging time required?
  • Is there a maximum charging time?
  • How will I know if an EV charging station is available?
  • What payment methods can I use for EV charging on Setel?
  • How many Mesra points can I earn when I pay for EV charging on Setel?
  • How do I check the EV charging rates?
  • What should I do if there is an error while charging my EV?
  • Why can't I cancel the charging session?
  • Why can't I start the charging session?
  • Why does it say payment pending?
  • Mega Perks: Maybank PETRONAS cards FAQ
  • Why does it say pending transaction when I top up?
  • How do I know if my transaction is processed?
  • « First
  • ‹ Previous
  • Next ›
  • Last »
Chatbot test
Bahasa Melayu 简体中文
Powered by Zendesk