Account and password
Account and password
- When and where can I drop off my used cooking oil?
- How do I use the automated parking feature?
- Where can I read the full terms and conditions related to the Mesra Prestige program?
- Can I create a new account using the same mobile number and email address after the account is deleted?
- I have already linked my physical Mesra card into the Setel app but I did not receive any bonus points. What should I do?
- Do I need to enable any presets or settings to enable the One-tap feature?
- Is auto assistance available for motorcycles?
- What should I do if I did not request a one-time password (OTP)?
- What is DuitNow QR?
- What happens when I turn off Mesra points redemption on the physical Mesra card?
- Who will earn the Mesra points gathered?
- Etiqa Private Car Takaful renewal criteria
- Family Wallet FAQ
- How do I upgrade my account?
- How do I file a motor insurance claim?
- I have a physical Mesra card, can I be a Mesra Prestige member if I pay with Setel for my fuel?
- What should I do if I suddenly receive a one-time password (OTP) from Setel but I am not a Setel app user?
- How can I give feedback on Setel?
- What payment method can I use when I use my mobile number to earn Mesra points?
- What do I do if the Setel app is not loading?
- What do I do if I have selected the wrong pump?
- Can Family Wallet be used by a non-Setel user?
- What will happen to my Family Wallet if my Mesra membership level drops next month?
- The screen says I cannot redeem my points because the card is not registered. What should I do?
- Is the one-tap fuelling feature automatically enabled?
- How do I check the EV charging rates?
- When do I need to do e-KYC if my account is suspended?
- How to use cardless Mesra points if I don't have Setel account?
- What areas are covered for the pick up service?