Setel Your Huat (Refer 3, Get RM30 & WIN) Campaign

Overview

To acquire new Setel users from existing Setel users’ network of friends, with Weekly Prizes + RM30 Setel Credit + bonus Mesra points as an incentive for existing Setel users to refer friends.

Campaign Period

2 Feb - 27 Feb 2021 (CNY theme: Setel Your Huat)
1 Mar - 31 Mar (Refer 3, Get Rm30 & WIN)

Steps

To participate in this campaign, Setel users must:
1. Share his/her unique Setel referral code with their friends or family during the Campaign Period.
2. Friend/Family must complete registration using user’s referral code and top up min. amount of RM30 in a single transaction. (“Successful Referral”)
3. Every Successful Referral = 1x entry to qualify for Weekly Prize Draw for each referral period (Refer to slide 4 for full list of prizes & Referral periods)
4. Every 3x Successful Referral acquired by a Setel user will earn him/her RM30 Setel Credit, that can be used to purchased fuel or items from Kedai Mesra.

BONUS (FYI this will only be communicated to the Top Referrers but the bonus will be awarded to anyone that achieves target):
5. If a Setel user acquires 30 Successful Referral, he/she will get a bonus of RM150 Setel Credit
6. If a Setel user acquires 50 Successful Referral, he/she will get a bonus of RM500 Setel Credit

Full campaign Terms & Conditions:
https://docs.google.com/document/d/1ca9XoHkMi3FvLJ0Qgk6MI_rVOmRib4T2jm2kbaneQOA/edit?usp=sharing

Every User(s) will only be entitled to win one (1) prize throughout the Campaign Period.

FAQ

1. Can I get an additional RM30 incentive if I refer another 3 friends for the second time?

Yes, you will be entitled to the RM30 Setel Credit reward for every 3 Successful Referral and have 3x entries to stand a chance to win the Weekly Campaign Prize. You are welcomed to invite as many friends as you want.

2. Why did I not receive my RM30 incentive?

You will only receive the RM30 Setel credit when you’ve successfully referred 3 friends. Please ensure that your friends have completed their registration using your referral code and top up min. amount of RM30 in a single transaction. All Setel credit incentive will be credited by 14th April 2021.

3. I have referred 5 friends but only 2 have completed registration with my referral code and performed the min. top up of RM30, am I entitled to get the RM30 Setel credit?

No, you would need to get all 3 of your referrals to complete registration successfully with a minimum top-up amount of RM30 in a single transaction to qualify for the RM30 Setel credit.

4. When will my RM30 incentive expire?

The incentive is valid for 180 days from the granting date.

5. Can staff (PETRONAS & Setel) join this Campaign?

Yes, everyone is invited to participate!
However, anyone under the employment of Setel/PETRONAS that is tasked with acquiring new customers such as those under the OGA or Salsa programme as not eligible for this promotion.

6. My friend's total top up is RM30 but made in multiple transactions. Does this fulfil the campaign criteria?

Unfortunately it does not, your friend's first top up amount must be a minimum of RM30 in a single transaction.

7. When will the Weekly Campaign Prize Winner be announced?

The Weekly Campaign Prize winner will be announced on a weekly basis on setel.my & Setel social media pages.

8. I’ve successfully referred a friend to Setel on 20th Feb 2021, but I want to win the RM50 Tealive voucher, can I request for entry to be drawn for Week 8 Prize Draw?

Unfortunately, you will only be eligible for the Weekly Prize draw on Week 3. If you’d like to win the RM50 Tealive Voucher, do refer friends during the Week 8 referral period. The more you refer, the higher your chances of winning.
On top of that, you’ll also be rewarded with RM30 Setel Credit for every 3 Successful referrals to Setel.

9. I won the RM50 GrabFood Voucher, can I exchange it for cash, Setel Credit or other prizes?

Unfortunately, the vouchers are not exchangeable and non-transferable.