FAQs: Setel Acquisition voucher on Shopee 16th Aug 2021 - 31st Dec 2021 -New users Only

Questions	Answers
How can I get Setel’s e-voucher?	You can get this e-voucher by purchasing it from Shopee's app or their website. You will receive a unique voucher code from the Shopee app.
Do I need to print the purchased e-voucher?	No, you don’t need to print out the e-voucher. E-voucher redemption is done within the Setel app.
How many vouchers can I buy at a time?	You can purchase up to 1 e-voucher per account.
Do I need to have the Shopee app to purchase the e-voucher?	There are 2 channels for you to purchase this voucher. You can either purchase it from Shopee's website or their app.
I have an existing Setel account. Am I eligible to purchase this e-voucher?	No, this promotion is only valid for new Setel users.
Can the unique code be used more than once?	No. Each unique code can only be used once.
How will I get the unique code?	You will receive the unique voucher code through Shopee's app.
Can I enjoy RM5 Setel bonus credit if I did not register using the unique code?	Unfortunately, you will not be able to enjoy the RM5 Setel bonus credit. You will also not be able to redeem the RM5 e-voucher from Shopee.
How long does it take for the Setel bonus credit to be credited into my Setel wallet balance?	The Setel bonus credit will be credited into your Setel wallet balance within 1 working day.