| Questions | Answers |
| Who can enter the #BolehSetel Giveaway? | The #BolehSetel Giveaway is open to all new and existing Setel users who are: - Malaysian citizens aged eighteen (18) and above - NOT currently employed by the PETRONAS Group of companies, including Setel Ventures Sdn Bhd - NOT an immediate family member of an employee of PETRONAS Group of companies, including Setel VenturesSdn Bhd |
| How do I enter the #BolehSetel Giveaway? | It’s easy! From now till 30 September 2022, pay with Setel e-Wallet when you shop at participating merchants to earn up to thirty-five (35) entries for a draw to win exciting prizes. To earn one (1) entry, spend a minimum of RM10 using your Setel e-Wallet at a participating merchant. The more you spend cumulatively, the more entries you earn, the higher your chances are of winning prizes. |
| What does "cumulatively" mean? |
“Cumulatively” in this Giveaway means if you spend RM10 today and RM40 tomorrow at a participating merchant and paid with your Setel e-Wallet, you would have spent a total of RM50 and earned three (3) entries for the Giveaway based on the table shown here :- Badges: |
| If I spend RM200 in a single transaction, how many badges would I unlock? | If you spend RM200 in a single transaction at a participating merchant and paid using your Setel e-Wallet, you would have unlocked four (4) badges and earned a total of 10 entries for the BolehSetel Giveaway. This is because the Giveaway looks at cumulative spending when rewarding Setel Users with entries for the Giveaway |
| How do I know how many entries I’ve earned in the #BolehSetel Giveaway? | You can keep track of the number of entries you’ve earned with the #BolehSetel Giveaway badges. There are six (6) badges in total; each badge you unlock indicates the number of entries you’ve earned in the Giveaway. The more badges you unlock, the more entries you've earned. You can check which badges you’ve unlocked in "Featured Badges" in the Rewards section of your Setel app to see the number of entries you’ve earned. |
| How does the #BolehSetel Giveaway contest work? | The #BolehSetel Giveaway is a contest open to eligible Setel Users who spend a minimum of RM10 at participating merchants using their Setel e-Wallet during the campaign period. The cumulative spending earns you entries into a draw to win exciting prizes! You can earn up to thirty-five (35) entries for a draw that will be held after the Giveaway ends on 31 August 2022. |
| Can I spend with any merchant that accepts Setel e-Wallet to enter the #BolehSetel Giveaway? | Yes, you can Spend at any participating online/offline merchants with Setel EXCEPT motor insurance, parking, EV Charging, Deliver2Me and fuel at PETRONAS during the campaign period will earn you entries to the #BolehSetel Giveaway. The list of participating online merchants and merchants with physical outlets is here Using your Setel e-Wallet to pay for petrol, diesel, parking, and motor insurance will NOT earn you any entries for the #BolehSetel Giveaway. |
| Will spending at Kedai Mesra using my Setel e-Wallet earn me entries to enter the Giveaway? | Yes, purchases at Kedai Mesra paid with Setel e-Wallet during the campaign period will earn you entries for the #BolehSetel Giveaway. |
| Is there a limit to the number of prizes that I can win? | You can earn up to thirty-five (35) entries in the #BolehSetel Giveaway, however, you can only win one (1) prize in the entire Giveaway |
| How long will the #BolehSetel Giveaway last? | Setel Badges are given to Setel users who perform a specific task or meet a challenge within the Setel app. You can see what the challenges are and what badges you've unlocked in the "Featured Badges" section of the app. In the BolehSetel Giveaway, to unlock and earn the first badge, you only have to spend a minimum of RM10 at a participating merchant and pay with your Setel e-Wallet during the campaign period. With that being said, earning more entries will increase your chances of winning a prize in the giveaway. |
| What are badges? | Setel Badges are given to Setel users who perform a specific task or meet a challenge within the Setel app. You can see what the challenges are and what badges you've unlocked in "Featured Badges" section of the app. In the BolehSetel Giveaway, to unlock and earn the first badge, you only have to spend a minimum of RM10 at a participating merchant and pay with your Setel e-Wallet during the campaign period. With that being said, earning more entries will increase your chances of winning a prize in the giveaway |
#BolehSetel Giveaway Campaign FAQ
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