1. Summary
Setel QR Parking is the next best solution for a ticketless and cardless parking experience by allowing users to enter and exit the parking area by pointing their Setel QR code to the parking machine's QR code reader. Motorists can pay for parking using Setel wallet and CardTerus 2.0.
2. Details
Setel QR Parking will be launched in 9 open carparks in Putrajaya areas, with Wei Long Electronics Engineering (M) Sdn. Bhd. as the parking system provider. Below are the locations for open car parks;
Location name |
Benchmark |
|
|---|---|---|
| 1 | Lot 3C1 |
Beside Tuanku Mizan Zainal Abidin Mosque or the Iron Mosque |
| 2 | Lot 3M1 |
In front of Hotel Dorsett Putrajaya |
| 3 | Lot 2C8 |
Near Jabatan Pendaftaran Negara aka National Registration Department |
| 4 | Lot 3C10 & 3C11 |
In front of Wisma Tani |
| 5 | Lot 3M4 & 3M5 |
Opposite of Mahkamah Syariah aka The Palace of Justice |
| 6 | Lot 3M6 |
Next to Jabatan Imigresen Malaysia aka The Immigration Department of Malaysia |
| 7 | Lot 2C3 |
In front of Menara PJH, Menara Sri Wilayah & Jabatan Kastam Malaysia/The Customs Department of Malaysia |
| 8 | Lot 5M2 - Heriot-Watt University |
At the open space in front of Herriot Watt University |
| 9 | Heriot-Watt University |
At Herriot Watt University basement parking |
2.1. Introduction
Setel QR Parking will be using the existing payment methods available in Pay tab which is Setel Wallet and CardTerus 2.0. Motorists will be able to use QR Parking through two entry points which will bring motorists to the existing QR code screen in Pay tab.
Two entry points for Setel QR Parking:
PaytabParking icon in
Hometab feature tile
After clicking Pay tab, motorists will see Setel QR code. They can show the QR code to the QR code scanner.
If motorists click on? icon, they will see the steps on how to pay for parking with Setel QR code. Motorists can also tap SEE AVAILABLE LOCATIONS to view locations covered by Setel QR Parking.
Add available location list on setel web landing page screen
A list of locations covered by Setel QR Parking is visible on setel.com.
The second entry point is the parking page in Setel app. After clicking Parking icon from in Setel app Home tab, motorists can see the QR Parking banner.
If motorists click on PAY PARKING WITH QR CODE, they will be brought to the Pay tab and can see Setel QR code there.
2.2. Parking session started
At the entrance of supported car parks, motorists need to point their Setel QR code to the QR code reader.
At the parking entrance, motorists need to launch Pay tab and show the QR code to the QR scanner.
After QR code has been verified, motorists will receive a push notification indicating that QR Parking session has started.
Barrier gate will be lifted and motorists can drive into the parking lot.
2.3. Parking session ended and receipt
At the exit of supported car parks, motorists need to point their Setel QR code to the QR code reader again.
At the parking exit, motorists need to launch Pay tab and show the QR code to the QR scanner.
The payment method selected here will be the payment method charged.
After QR code has been verified and payment is through, motorists will see the success page indicating that the QR Parking payment has been completed.
Barrier gate will be lifted and motorists can drive out from the parking locations.
By clicking on VIEW FULL RECEIPT, motorists will be brought to the QR Parking receipt.
Motorists can view all the QR Parking details in the QR Parking receipt including Mesra points earned.
Motorists can click on DOWNLOAD PDF to download the e-Receipt or RESEND EMAIL RECEIPT to send the e-receipt to their registered email.
Motorists also can find the QR Parking receipt from:
Moretab >Payment historyPaytab > payment history icon on the top left
Here, motorists can see the latest transactions made with Setel app including QR Parking. Clicking on a transaction will display the QR Parking receipt.
Once payment is successful, a parking e-receipt will also be sent to motorists' registered emails with the Setel app. Motorists can download the receipt in PDF.
In the PDF statement, motorists will see the total amount paid including payment method, duration, location name (if available), and date/time transaction made.
2.4. Insufficient wallet balance
When QR code has been scanned and the wallet balance available is lower than the total parking fees, motorists will see the insufficient balance banner and will need to top-up their wallet.
After motorists have successfully top-up their wallet, they will need to show the QR code to the QR scanner again. Once payment is through, they will see the success page and the exit barrier gate will be lifted.
If motorists don’t have any payment card in their account.
If motorists have at least 1 payment card in their account.
2.5. Design
Handover file |
https://www.figma.com/file/6wVsDIzGKWWILtCOHuv3AF/QR-Parking?node-id=1%3A345 |
Overflow |
3. Release plan
The dates will be updated accordingly if there are any changes in the timeline.
3.1. Release plan for 1.108.0
The app version 1.108.0 percentage release is targeted for the week of .
Internal production testing will be done the following day (subject to % release for iOS and Android)
-
Rollout plan :
Public Holiday (Diwali/Deepavali) -
-
Internal production testing, on-site UAT with KPM & Wei Long:
1st UAT, tested on sandbox env and 1 location on production env -
2nd UAT, tested to 7 locations -
3rd UAT, tested to 2 locations -
4th UAT, tested again to 3 failed locations -
Go-live - (subject to UAT outcome)
3.2. Vendor Wei Long-KPM
https://team.atlassian.com/projects?tql=%28archived+%3D+false%29+AND+%28%28label+%3D+%27733794a8-8a34-4259-aae4-cd2f9fa27960%27%29%29&cloudId=e584e934-a40a-46e3-86ca-8109d69ee511&sort=TARGET_DATE-ASC&view=list
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