Raikan kegemilangan Articles – Chatbot test

Campaign Period from 15 July – 16 September 2023 (2 months).

This campaign is open to all customers who fulfill the requirements below:

Registered and active PETRONAS Mesra loyalty programme member who either have physical Mesra card or virtual Mesra card on the Setel app or using registered mobile number that linked to Mesra account;
Customers holding Malaysian citizenship; and
Customers aged eighteen (18) and above.

2.Can PETRONAS staff or participating partners take part in this campaign?

No, all PETRONAS Group of companies, its subsidiaries, agency/organization, and participating partners who are involved in organizing this campaign will not be eligible to participate in this campaign.

3.How do I participate in the campaign?

There are a few ways to participate in the campaign as per the explanation below:

Minimum spend of RM50 per transaction at any PETRONAS station on any of the following products to get one (1) entry:
PETRONAS Primax 97 with Pro-Race;
PETRONAS Primax 95 with Pro-Drive;
PETRONAS Dynamic Diesel;
PETRONAS Dynamic Diesel Euro 5 with Pro-Drive

Minimum spend of RM10 per transaction at any PETRONAS Mesra store in any PETRONAS station to get one (1) entry, except for cigarettes, prepaid top-ups, Touch N’ Go, ePay.

Minimum spend of RM10 on Setel in a single transaction to get one (1) entry across all of Setel's features, for example:
Café Mesra
Retail & online payments, e.g.: Scan & pay at counter, DuitNow QR, Deliver2Me (except for cigarettes, prepaid top-ups, Touch N’ Go, and ePay), PETRONAS Shop
Motor & Takaful Insurance
Road Tax Renewal
EV Charging
Auto Assistance
Parking

4.What are the prizes for this campaign?
Grand Prize -
One Year Fuel Vouchers worth RM3,000.00 x 10 Winners each (Winners selected based on RM600 cumulative spend throughout the campaign period to be announced after the campaign ends)

Monthly Prizes -
Setel voucher worth RM100 x 200 Winners (100 winners per month)
PETRONAS Syntium 3000 E 0W20 x 10 Winners (5 winners per month)
PETRONAS Sprinta F900 10W50 x 10 Winners (5 winners per month)
AutoExpert Service Package worth RM250 x 4 winners (2 winners per month)

5. What if I forget to activate my Mesra membership via the Setel app?

To participate in this campaign and enjoy the benefits, please activate your Mesra membership through the Setel app or www.setel.com.

This will allow us to capture your participation and ensure that you are eligible to take part in the campaign

To participate in this campaign and enjoy the benefits, please activate your Mesra membership through the Setel app or www.setel.com.

This will allow us to capture your participation and ensure that you are eligible to take part in the campaign.

6 .How can I collect my campaign entry(s) with Café Mesra purchase?

In order for the purchases to be captured and eligible for the campaign, participants must use Setel payment when making any purchase at Café Mesra. Additionally, they must ensure that their Mesra membership has been activated.

7. Can I still be eligible for the contest if I purchase LPG Gas or Lubricant at PETRONAS station?

Yes, customers are eligible to participate in the contest by purchasing LPG Gas or PETRONAS lubricant at PETRONAS stations.

8. What is the duration for me to be eligible for the Grand prizes?

For the Grand prize category (One Year Free Fuel), Mesra members need to spend from 15 July – 16 September 2023 (2 months).

Winners selected based on RM600 cumulative spend throughout the campaign period to be announced after campaign ends.

9. What is the spend duration for each month for me to be eligible for the monthly prizes?

Spend duration based on prizes as per below table:

10. Can I use the CardTerus feature in the Setel app to collect the campaign entry(s)?

Yes, to collect campaign entries, customers can utilize the CardTerus feature available in the Setel app.

However, it is important to ensure that the Mesra membership has been activated.

11. How will I be informed that I am the winner for this campaign?

Shortlisted winners will receive a call from PETRONAS Mesralink to verify their details and to answer simple questions before declaring them as winners.

12. Can Smartpay physical card or digital customers take part in this campaign?

No, as stated in terms and conditions of this campaign.

13 If I am chosen as a monthly prize winner, can I also qualify to be a grand prize winner?

No, every winner is only entitled to win only one (1) prize throughout the campaign period.

14. Where can I read the full terms and conditions of the campaign?

You can read the full terms and conditions of the campaign at www.mymesra.com.my website.

15. Can I combine my fuel purchase with PETRONAS Kedai Mesra items in a single receipt?

Yes, you can combine your fuel and PETRONAS Kedai Mesra purchases in a single receipt.

However, customer need to meet the minimum spend criteria to earn the campaign entry(s).