PETRONAS Shop back charge payment method

Overview

For PETRONAS Shop’s staff users to purchase online store items and pay via back charge payment method.

Summary

1. User login to PETRONAS Shop as staff

2. Purchase items via back charge as the payment method

3. Approver to approve/reject the order on PETRONAS Shop

4. User creates Purchase Order in SMART GEP

5. Approver to approve/reject the order on SMART GEP

Order SLA

• Purchase Request

  • 2-3 Days

  • Check the Stocks Availability Confirm the order request Raise PR via SMART GEP

• Acknowledge & Pack Order

  • 48 hours after the Supplier acknowledges the purchase order.

• ETA for Delivery

  • Klang Valley - 2 - 5 Days Other States (WM) - 4-7 Days Sabah & Sarawak - 7-14 Days

End-to-end flow

Prepared by the business team for smoother communication with OPU.