What should I do if I paid for street parking via Setel but I still got a parking summon?

Please double-check that

1. Your vehicle plate number was entered correctly.
2. You selected the right council and the right location.
3. Your parking session was active when you got the ticket.

If all the information is correct, please contact our customer service via the live chat in the Setel app/website or at [e-mail] for further assistance.