How do I know if my Mesra points are expiring?

For non-Setel customers, an email will be sent to the email registered to your Mesra account.

For Setel customers, you can check your Mesra points history and tap on a Mesra point entry for more information. Mesra points generally have a 3-year expiry date from the date it was earned. However, Mesra points gained from promotions and events are subject to the promotion's terms and conditions.

For example, the 35 Mesra points gained from 5 March 2023 will expire on 5 March 2026.